What should I do if I have a website emergency?

If you have a website emergency, please contact BloomCU Support right away:

  1. Go to the "Submit a request" page.
  2. In the "Subject selection" drop-down menu, select the "emergency" option and answer any additional questions that may appear on the form.
  3. If your issue qualifies as an emergency, we will give you a support number to call.
  4. Call the phone number right away and report the emergency.
  5. Keep an eye out for a call or written response from us.

Please take a look at our Service Level Agreement to see what qualifies as an emergency.

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