When a user searches for a term, if it is contained in an FAQ the single FAQ will be returned in the search results
Search for "how do I..."
will take the user to the single FAQ, https://sfcuonline.org/faqs/someone-sent-me-money-with-zelle-how-do-i-receive-it/
If a page contains the term, only in an FAQ, that page will not be returned but the Single FAQ will be returned.
It's worth noting that pages are prioritized over FAQs, so if it is a vague term like "auto", the pages will be returned first.